Returns & Exchanges

At Corvus Coffee, we strive for excellence in every roast, but we understand that tastes can vary. If you are not completely satisfied with your purchase, we offer a flexible return policy for both our equipment and small-batch roasted beans.

1

Contact Support

Email our roasting team within 14 days of receiving your order with your order number and the reason for your return.

2

Prepare Your Package

Ensure that equipment is in its original packaging; for coffee beans, please ensure the bag is securely sealed and contains at least 75% of the original product.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Credit

Once our quality control team inspects the return, we will issue a full refund to your original payment method or provide store credit for a different roast.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing